Frequently Asked Questions

What is MomConnection? What will I get out of being a member?

What is MomConnection's purpose?

MomConnection provides an online community where moms like you can share ideas and opinions on issues that matter. Additionally, with your input, the editors and advertisers at Parenting and BabyTalk magazines can stay on target in meeting your needs.

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How do I become a member?

Joining MomConnection is simple; all you have to do is answer a few brief questions - click here to begin.

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Can moms who live outside of the United States join MomConnection?

Yes - non-U.S. residents can join the MomConnection community, however, because our research partners are currently focusing on the United States market, non-U.S. residents will not be invited to participate in surveys.

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What is expected of me as a member?

As a member of MomConnection, we will ask you to participate in brief surveys covering products, services and issues that relate to moms. These surveys can take the form of one- or two-question "Questions of the Week," or slightly longer questionnaires we send monthly. We understand that you're a busy mom, and that you may not be able to participate in every survey.

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What's in it for me?

As a MomConnection member, you'll enjoy the opportunity to connect with other moms as you exchange views on fun, interesting—and occasionally controversial—topics in our MomTalk Forums or using MomChat, our real-time chat rooms. You'll also be able to view survey results to see what other moms are thinking.

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Are there any other incentives?

YES! Not only do you get to see how other moms answered the same surveys you took, but you get extra perks too—like participating in our "Moms Making a Difference" program, and connecting with other moms in our MomTalk Forums and MomChat chat rooms. Occasionally, we will ask you to participate in other projects—which can involve additional incentives such as online gift certificates.

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Help! I'm having trouble getting into MomChat.

To use MomChat, you must have Java installed on your computer and enabled in your web browser. Instructions for installing Java are included in the free download. For other MomChat information, please see the MomChat help page

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Who is being invited to MomConnection?

Women like you who visit websites for moms. We are sending out special invitations to a select few so we can keep our finger on the pulse of the issues that matter to you.

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Can I invite a friend to join MomConnection?

Yes! In fact, you can send the invitation right now. Once you log in to MomConnection, click on the "Invite a Friend" button on our home page, or send an invitation now.

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What do you do with the information obtained from you surveys?

Your survey answers are combined with those of other MomConnection members, and used to help marketers make decisions about the products and services they offer to moms. Past surveys, for example, helped a car company learn what features you care about in a minivan; told a breast-pump manufacturer that you don't believe the 6-pack abs in their ad could belong to any real new mom; and provided editorial content to Parenting magazine in the form of great feedback about your love lives.

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If I don't join MomConnection, can I still view the results of your surveys?

Yes, just click on Survey Results.

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What are your privacy policies?

Please follow this link to view our privacy policy.

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What type of security policies are in place?

MomConnection is administered by an independent marketing research company, Resource Systems Group, Inc (RSG). Your personal information will be held by RSG in accordance with their privacy policy.

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My personal information has changed. Can I update it online?

Of course! Simply sign in and click on the button labeled "Your Profile" on our home page. Or, sign in and update your profile now.

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I haven't received an email from MomConnection recently. Should I be worried?

If you haven't received an email from us in a few weeks, our emails may be getting trapped in your spam, junk, or bulk email folder. We have written up instructions for most major Internet Providers and email programs to ensure that our messages end up in your inbox. As always, please feel free to contact us with any questions.

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Why did you establish the "Moms Making a Difference" program?

Each MomConnection member is a vital part of our online community. As such, we felt you should have the opportunity to participate in our charitable donation process.

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Why did you pick these charities?

The selected charities are organizations whose missions reflect the values of MomConnection: helping moms and their kids make the most of every day. They are national charities whose scope of services include helping working women and stay-at-home moms, ending premature birth and birth defects, promoting reading as a fun and beneficial part of everyday life, and making sure that all women receive good prenatal care.

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How do I opt out of MomConnection?

Just follow this link.

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Other Questions?

If you have any other questions about MomConnection membership, our privacy practices, or our surveys, please contact us.